Terms of Service
Template, not legal advice. Bracketed [PLACEHOLDERS] must be filled in. Have a Texas SaaS/privacy attorney review this before it is published.
1. Agreement to Terms
These Terms are a binding agreement between you and [LEGAL ENTITY, e.g., Pullt LLC] ("Pullt," "we," "us"). They govern your use of the Pullt website, web/mobile-web app, browser extension, and related services (the "Service"). By creating an account, installing the extension, using the free plan, or using the Service, you agree to these Terms and our Privacy Policy. You must be at least 18.
2. Description of the Service
Pullt helps collectors track card collections and provides estimated market values. It includes: the Tracker (web/mobile app to record cards + upload photos), the Pullt Live browser extension (lets you box a region of your screen — e.g., a card on a live auction stream — capture it, identify the card via AI, and overlay estimated prices), and value estimates from third-party price data + AI ID. The extension is information only: it does not bid, buy, or automate any auction activity. You are solely responsible for your buying/selling/bidding decisions.
3. Accounts
Provide accurate info; safeguard your credentials; you're responsible for activity under your account. Notify [SUPPORT EMAIL] of unauthorized use.
4. Subscriptions, Free Plan, Billing, Cancellation
- 4.1 Free Plan. A no-cost plan, free forever, capped at 20 tracked cards and 5 scans/day. No credit card and no trial period — there is no countdown and the free plan never auto-converts to paid. You upgrade to Pro only by your own action when you want unlimited use or the Pullt Live extension.
- 4.2 Subscriptions renew automatically (monthly/annual) at checkout prices until canceled.
- 4.3 Payments via Stripe; we don't store full card numbers.
- 4.4 Price changes with reasonable advance notice, effective next cycle.
- 4.5 Cancellation anytime in settings; stops future renewals, no retroactive refund; access continues through the paid period.
- 4.6 Refunds. Except where law requires, fees are non-refundable.
- 4.7 Failed payments may lead to retry/suspension/termination.
5. Acceptable Use
No: unlawful use; reverse engineering/scraping the Service or its data beyond personal use; using the Service to violate any third party's terms (incl. Whatnot/eBay); reselling/redistributing the Service or its data outputs without permission; uploading illegal/infringing content; interfering with the Service; unauthorized access.
6. User Content
You own your collection data and photos. You grant us a non-exclusive license to host/process/display it solely to operate and improve the Service for you (incl. AI identification). You represent you have rights to upload it. Keep your own backups.
7. Value Estimates — Not Financial or Appraisal Advice
All values/estimates are informational approximations, generated from third-party data + AI, and may be inaccurate, outdated, or wrong (misidentified card, condition, grade, edition, authenticity). Pullt is not an appraiser, broker, dealer, auctioneer, or financial advisor. Do not rely on the Service as the sole basis for any buying/selling/bidding/insurance/investment decision. You are responsible for independent verification. We disclaim responsibility for decisions or losses made in reliance on the Service.
8. No Affiliation; Third-Party Marks
Pullt is independent and not affiliated with, endorsed by, or connected to Whatnot, eBay, PriceCharting, any card manufacturer, or grading company. Third-party names/marks are property of their owners, used descriptively only. Your use of any third-party site is governed by that party's terms.
9. Intellectual Property
The Service (software, design, the Pullt name/branding) is owned by us/our licensors. We grant a limited, revocable, non-exclusive license for your personal, non-commercial use per these Terms.
10. Third-Party Services
We rely on hosting, Stripe, price-data providers, and an AI vision provider, provided "as is"; we don't warrant their accuracy/availability.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND (incl. merchantability, fitness, accuracy, non-infringement). We don't warrant it will be uninterrupted, error-free, or accurate.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WON'T BE LIABLE FOR INDIRECT/INCIDENTAL/SPECIAL/CONSEQUENTIAL/PUNITIVE DAMAGES OR LOST PROFITS/DATA. OUR TOTAL LIABILITY WON'T EXCEED THE GREATER OF WHAT YOU PAID US IN THE PRIOR 12 MONTHS OR $100.
13. Indemnification
You'll indemnify Pullt from claims arising out of your User Content, misuse, or violation of these Terms or any law/third-party right.
14. Termination
You may stop and delete your account anytime. We may suspend/terminate access for violations, fraud, non-payment, or risk. Disclaimers, liability limits, indemnification, and governing law survive.
15. Governing Law
Texas law governs (no conflicts rules); exclusive venue in [COUNTY, e.g., Bexar County], Texas. [ATTORNEY DECISION: arbitration + class-waiver clause?]
16. Changes
We may modify these Terms; material changes get reasonable notice. Continued use = acceptance.
17. Misc
Entire agreement w/ Privacy Policy; severability; no waiver; you may not assign, we may (merger/sale).
18. Contact
[SUPPORT/LEGAL EMAIL] · [LEGAL ENTITY] · [MAILING ADDRESS]